Customer Experience Survey - StenSource International, Inc.

CUSTOMER FEEDBACK & SHOPPING EXPERIENCE SURVEY

Please take a moment to complete this short survey about your shopping experience at stensource.com. Your feedback is a critical part of our success. We constantly strive to improve our services and web site, to make your future visits at stensource.com even better.

We cannot respond to specific questions in the shopping experience survey. If you have a question about your order or our website, please contact our customer service department. This will ensure that your question is addressed promptly.

1. How easy or difficult was it for you to find the products you wanted?

Very Easy

Easy

Neither Easy or Difficult

Somewhat Difficult

Very Difficult

2. How easy or difficult was it for you to place your order?

Very Easy

Easy

Neither Easy or Difficult

Somewhat Difficult

Very Difficult

3. Were you looking for a specific stencil design that you didn’t find and/or you would like us to carry?

Yes No

Please specify

3. Overall, how would you rate our services and website?

Very Easy

Easy

Neither Easy or Difficult

Somewhat Difficult

Very Difficult

4. Have you purchased products from our web site before?

Yes, I have ordered before

No, I've been to your site before, but this is my first order

No, this is the first time I've been to your web site

5. How likely is it that you will make another purchase on our web site?

Definitely will

Probably will

Might or might not

Probably will not

Definitely will not

6. What can we do to improve our site? Other products? Functionality? Our improvements come from YOUR input!

* Please note: If you have a question about your order or our website, please contact our customer service department. This will ensure that your question is addressed promptly.